Open up a web browser and type in carpet cleaning. You will be inundated with potential cleaners who all offer the same great service, professionalism, equipment and the like. Rather than take chances and randomly choose one, instead use these handy questions to guide your decision making process.
It is a good idea to jot down information on each question answered. Here are the questions to ask.
What experience do your technicians have?
Everyone has to start somewhere. This is true when it comes to many professions including carpet cleaning. Years of experience matter – the longer a company has been in business, the better. Companies that promise but do not come through are not going to stay for long. The same is true with the staff – if they have been around, it is because the staff is well treated and will pass this treatment on to you.
What are your prices?
A good company will have a solid, clear price based on your home and needs. Those who are hesitant or give a range of costs are automatically on the questionable list. A company that will not give an estimate is not worth your time.
What equipment do you have?
Carpet cleaning companies have specialized equipment just like any professional. Good companies stay on the cutting edge of technology and use freshly updated equipment on a regular basis. Ask about it; chances are you won’t understand. This is not the point. The point is to get an honest answer and name of the equipment. There is no shame in searching the internet to learn about the tools beforehand or after making contact.
When can you come?
Scheduling is often something that is done well ahead of time and on a schedule. Your time is valuable, and if a company cannot meet your requirements, move on.
These are merely suggestions, but we at Clean Pros Carpet Cleaning welcome your questions. All of our skilled technicians and staff are knowledgeable on all elements of our services. Give us a call, drop an email or fill out the form on the website. Someone will be in contact with you in short order.