Privacy

This is the website of Clean Pros LLC of Knoxville, Tennessee (“we”, “us”). This page explains what we collect through this site, our estimate builder and booking form, our online booking, our website assistant and our text messages.

What we collect

• Estimates and booking requests. When you send an estimate or the booking form, we collect your name, phone number, email if you give it, the job address and ZIP, and what you want done. We use them to reply to you and schedule the work. Our scheduling software, Lintel, stores this for us. Building an estimate without sending it stores nothing; the ZIP you type is checked against our service area and not kept.
• Online booking. When you request a time, we collect your name, phone number, email, the job address, details about the job and any photos you add, to schedule and do the work.
• Our website assistant (Walt). If you chat with Walt, your questions go to our AI provider to produce an answer. Please do not share personal details in the chat. We do not keep chat transcripts beyond basic counts used to run and protect the service.
• If you call or text us, we receive your phone number and what you tell us, and we use it to answer you and do the job.
• Google reviews on our home page come from Google each time the page loads; we don’t store them.
• Analytics. We use Google Analytics to count visits and see which pages and buttons people use (for example, taps on Call, Text, Ask Walt and Book). Google Analytics sets cookies and receives your internet address and browser details; we don’t use it for advertising. We also note on your device, without cookies, how you first found us (for example a Google search or a link), and send that with a booking request. You can block Google Analytics with your browser’s settings or Google’s opt-out add-on. Our hosting company, Cloudflare, serves the pages and may keep ordinary technical logs such as your internet address.

Text messages (SMS)

If you check the box on our booking form, or ask us to text you, Clean Pros TN will send you text messages about your appointment: confirmations, scheduling updates, arrival notices, reminders and replies to your questions. We do not send marketing texts.

• Message frequency varies with your appointments. Message and data rates may apply.
• Reply STOP to stop receiving texts at any time. Reply HELP for help, or call or text (865) 255-9692.
• Agreeing to texts is not a condition of buying our services.
• We do not share or sell your mobile number or your text message opt-in consent with third parties for marketing or promotional purposes. We only share it with the service providers that send the messages for us.

What we do not do

We do not sell your information.

Questions

Call or text (865) 255-9692.

Last updated October 24, 2026.